AI Receptionist for Medical Clinics & Dental Offices
A voice AI agent that answers patient calls, schedules appointments with the right doctor, checks available slots, sends SMS confirmations, and reminds about visits. Works 24/7 — no days off, no breaks, no missed calls.
Get a voice AI receptionist for your business
How the AI Receptionist Works
Inbound Patient Calls
The AI receptionist answers calls 24/7, responds to questions from the knowledge base, schedules patients with the right doctor, and handles cancellations and rescheduling
SMS & Outbound Patient Calls
The AI automatically sends SMS confirmations after booking, reminds patients 2 hours before their appointment, and can call to confirm the visit
Analytics & Quality Control
Transcription
Every conversation is automatically transcribed. Full communication history with each patient.
Call Analytics
Call statistics, most popular requests, peak hours, call-to-appointment conversion rate.
Conversation Scoring
Automatic quality scoring for each conversation. Identifies problematic dialogues for scenario improvement.
What happens when a human works
What happens when AI works
How It Works
Clinic Process Audit
We analyze your calls, identify typical scenarios, and compile a knowledge base — services, prices, doctors, schedule.
Schedule Integration
We connect the AI to your scheduling system, CRM, or Google Calendar — the agent sees each doctor's open slots in real time.
Scenario & Voice Setup
We build dialogue scenarios: booking, rescheduling, cancellation, FAQ, escalation. We select or clone a voice for your brand.
Testing with Real Calls
We launch in test mode, calibrate responses, and verify all scenarios with real-world examples.
Launch & Continuous Improvement
Full launch with analytics, transcription, and ongoing quality improvement based on data.
Pricing
- 🤖Automatic agent creation on the platform
- 📞Inbound calls from clients
- 📋Scheduling and booking
- 📅Google Calendar integration
- 📚Your business knowledge base
- 🎙️Voice selection
- 📊Call analytics
- ✅Everything from the previous plan
- 🛠️Agent setup by the Aceverse team for your tasks
- 🔗CRM integration
- 💬Text-based customer support
- 📱Telegram, Facebook, Instagram, WhatsApp, SMS
- ✉️SMS booking confirmation
- 📲Outbound calls to clients
Frequently Asked Questions
How does the AI receptionist schedule patients with a specific doctor?
The AI integrates with your scheduling system and sees each doctor's available slots in real time. The patient names the desired doctor or service, and the agent suggests the nearest available times and books the appointment.
Can the AI reschedule or cancel an appointment?
Yes. A patient can call and request to reschedule or cancel. The AI finds the current booking, offers alternative times for rescheduling, or confirms the cancellation and updates the schedule.
How do SMS reminders work?
After booking, the patient receives an SMS with visit details: date, time, doctor, clinic address. A reminder SMS is sent 2 hours before the appointment. The AI can also call the patient to confirm.
What happens when the AI can't answer a question?
If a question is outside the knowledge base or the patient asks to speak with a person, the AI instantly escalates the call to a live operator or clinic administrator.
Does the patient need to provide their phone number?
No. The AI automatically detects the number from the incoming call and finds the patient in the database. If it's a first-time caller, the AI only asks for their name.
Automate Patient Scheduling at Your Clinic
Free consultation and demo — we'll show you how the AI receptionist works with your specific schedule.